Shipping & Returns

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Shipping & Returns 2017-02-13T09:40:39+00:00

How long will it take to ship?

We know you are excited to receive your new product. That’s why we offer USPS shipping options: USPS Ground, USPS 3-Day Select, USPS 2-Day Air and USPS Next Day Air. Please allow up to 48 hours for your order to process. Note: your order will be shipping from New York, so take that into consideration when choosing to expedite. We do not ship to PO Boxes.

Do you ship internationally?

Yes we do offer international shipping. For our European customers NYC Designed products are also available on Amazon UK to reduce the cost of international shipping.

RETURNS

What is your return policy?

No problem, we want you to be 100% happy with your purchase! If you are not, no questions asked. We will gladly accept, unused returns in original packaging, purchased from www.nycdesigned.com within 30 days of purchase. Please contact our Customer Service team hello@nycdesigned.com to notify us of the return.

Ensure you return your unwanted item in a well-padded envelope or box to avoid damage in transit.  Include the order ID number, with your full name and address.

All returns should be addressed to:

NYC Designed™
1214 West Boston Post Road #199
Mamaroneck
NY 10543
United States

Please allow up to 15 business days from the time your returned product is received to issue a refund. NYC Designed™ does not refund shipping or cover cost to return unwanted items. It is not the responsibility of NYC Designed™ to replace lost or stolen items during transit.

Only products purchased on www.nycdesigned.com can be returned for a refund. Unfortunately we cannot accept any returned items purchased from any other resellers.

Still need more information?

We want to make sure shopping with NYC Designed™ is a positive easy experience. If you need any further information or help please email our team at hello@nycdesigned.com or call (914) 265 2260. We will do our very best to answer any questions.